Your privacy matters to us. This Policy explains what personal data fio777 collects, why we collect it, how we use and protect it, and what rights you have over your information as a player on our platform.
We apply industry-standard practices across every stage of data handling — from collection through storage and deletion.
All data transmitted between your browser and fio777's servers is protected by 256-bit SSL/TLS encryption. Your login credentials, payment details, and personal information are never transmitted in plain text.
fio777 does not sell, rent, or trade your personal data to third parties for marketing purposes. Data is shared only with trusted service providers who are contractually bound to process it solely for the purposes fio777 specifies.
You have the right to request a copy of all personal data fio777 holds about you, to correct inaccuracies, and to request deletion subject to our legal data-retention obligations. Submit requests to [email protected].
We collect only the data necessary to operate the platform, verify your identity, process transactions, and comply with anti-money-laundering obligations. We do not harvest data beyond what is operationally required.
Player data is stored on access-controlled servers with role-based permissions. Sensitive fields such as passwords are stored as salted cryptographic hashes and are never recoverable in plain text, even by fio777 staff.
You can opt out of marketing communications at any time through your Account notification settings or by contacting support. Opting out of marketing will not affect transactional or security-related communications about your Account.
Overview: This Privacy Policy ("Policy") describes how fio777 ("fio777", "we", "us", "our") collects, uses, stores, shares, and protects the personal data of players ("you", "Player", "User") who access or use the fio777 platform at fio777.app. This Policy applies to all fio777 products and services including sportsbook, live casino, slots, and togel (Indonesia's traditional numbers lottery). By creating an account or using the platform, you consent to the data practices described herein.
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or can reasonably be used to identify a natural person, directly or in combination with other data — including name, date of birth, email address, phone number, bank account details, IP address, and device identifiers. |
| "Processing" | Any operation performed on Personal Data, including collection, storage, use, disclosure, transfer, alteration, or deletion. |
| "Data Controller" | The entity that determines the purposes and means of processing Personal Data — in this case, fio777. |
| "Data Processor" | A third party that processes Personal Data on behalf of the Data Controller under a contractual obligation — such as payment processors, KYC verification providers, and cloud infrastructure services. |
| "KYC" | Know Your Customer — the identity verification process required to confirm a Player's age, identity, and payment method ownership prior to processing withdrawals. |
| "Cookies" | Small text files stored on your device by your browser when you visit the fio777 platform, used to maintain session state, remember preferences, and support analytics. |
| "Platform" | The fio777 website at fio777.app and all associated products, services, and features. |
2.1 fio777 is the Data Controller responsible for the Personal Data processed in connection with your use of the Platform. As Data Controller, fio777 determines the purposes for which your Personal Data is collected and the means by which it is processed.
2.2 fio777 operates as an internationally licensed online betting and gaming platform. The Platform is primarily offered to players who are residents of Indonesia and who are 21 years of age or older. Data processing activities are conducted in accordance with internationally recognized data protection principles.
2.3 For all data-related enquiries, requests, and complaints, you may contact the fio777 Data Protection team at [email protected] with the subject line "Data Privacy Request — [Your Username]".
fio777 collects the following categories of Personal Data in connection with the operation of the Platform:
3.1 Registration Data
3.2 KYC Verification Data
3.3 Financial Transaction Data
3.4 Gaming Activity Data
3.5 Technical and Device Data
3.6 Communications Data
fio777 collects Personal Data through the following channels:
fio777 processes your Personal Data for the following specific purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, and administering your fio777 Account, including authentication, password management, and Account settings. |
| Identity Verification (KYC) | Verifying that you are at least 21 years of age and that the identity information provided matches your registered payment methods — a mandatory step before processing withdrawals. |
| Payment Processing | Processing deposits and withdrawals in IDR via BCA, BRI, BNI, Mandiri, CIMB Niaga, OVO, DANA, GoPay, ShopeePay, and LinkAja. |
| Fraud Prevention & AML | Detecting, investigating, and preventing fraudulent activity, money laundering, account takeover attempts, and other prohibited conduct on the Platform. |
| Responsible Gaming | Monitoring gaming activity to identify patterns associated with problem gambling, and administering any limits, cooling-off periods, or self-exclusions you request or that fio777 applies on a precautionary basis. |
| Customer Support | Handling your support queries, resolving account issues, and maintaining records of communications for quality assurance and dispute resolution. |
| Platform Improvement | Analyzing aggregated usage data to improve Platform performance, user experience, and the relevance of promotions offered to players. |
| Marketing Communications | Sending promotional offers, bonus notifications, and event-related communications where you have consented to receive them and have not subsequently opted out. |
| Legal Compliance | Complying with applicable legal obligations including AML regulations, data retention requirements, and responding to lawful requests from competent authorities. |
fio777 processes your Personal Data on one or more of the following legal bases:
7.1 What Are Cookies. Cookies are small text files placed on your device when you visit the fio777 Platform. They allow the Platform to recognize your device across pages and sessions, maintain your login state, and understand how you interact with the site.
7.2 Types of Cookies Used. fio777 uses the following categories of cookies:
7.3 Managing Cookies. You can manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent the Platform from functioning correctly. For marketing cookies, you can also opt out via your Account notification settings.
fio777 does not use cookies to collect sensitive personal data such as payment card numbers. Session tokens are cryptographically signed and invalidated upon logout.
8.1 Third-Party Service Providers. fio777 shares Personal Data with trusted third-party Data Processors who assist in delivering Platform services. All such processors are subject to contractual data-processing agreements that restrict them to processing your data solely for the purposes fio777 specifies. Categories of processors include:
8.2 Legal Disclosures. fio777 may disclose your Personal Data to law enforcement agencies, regulatory authorities, or courts where required to do so by applicable law, court order, or legal process. fio777 will, where legally permitted, notify you of such a disclosure request before complying.
8.3 No Sale of Data. fio777 does not sell, rent, or trade your Personal Data to any third party for their own marketing or commercial purposes. This commitment is absolute and applies regardless of the commercial terms offered by any third party.
8.4 Business Transfers. In the event of a merger, acquisition, or sale of substantially all of fio777's assets, your Personal Data may be transferred to the successor entity. You will be notified of any such transfer via the email address associated with your Account, with reasonable advance notice.
9.1 fio777 operates globally and may transfer your Personal Data to service providers located outside Indonesia. Where such transfers occur, fio777 ensures that appropriate safeguards are in place to protect your data, including contractual data-transfer clauses aligned with internationally recognized data protection standards.
9.2 Transfers of payment data to Indonesian bank and e-wallet processors (BCA, BRI, BNI, Mandiri, CIMB Niaga, OVO, DANA, GoPay, ShopeePay, LinkAja) remain within Indonesia's domestic banking network to the extent technically possible.
9.3 For transfers to non-Indonesian jurisdictions, fio777 applies contractual protections equivalent to those required under internationally recognized privacy frameworks to ensure your data receives an adequate standard of protection irrespective of where it is processed.
10.1 fio777 retains Personal Data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or AML obligations.
10.2 The following indicative retention periods apply:
10.3 Upon expiry of the applicable retention period, Personal Data is securely deleted or irreversibly anonymized. Where data has been anonymized, fio777 may retain and use it for statistical and analytical purposes without restriction.
You have the following rights in relation to your Personal Data held by fio777. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request — [Your Username]".
| Right | Description |
|---|---|
| Right of Access | Request a copy of all Personal Data fio777 holds about you, including the categories of data, purposes of processing, and details of any third parties to whom your data has been disclosed. |
| Right to Rectification | Request correction of inaccurate or incomplete Personal Data held in your Account. Some data (e.g., registered name) can be updated directly in Account settings; other fields require a support request and re-verification. |
| Right to Erasure | Request deletion of your Personal Data where it is no longer necessary for the purposes collected, subject to fio777's legal retention obligations (e.g., AML data cannot be deleted before the statutory retention period expires). |
| Right to Restriction | Request that fio777 restricts the processing of your data in specific circumstances, such as while a dispute regarding accuracy is being resolved. |
| Right to Object | Object to processing carried out on the basis of fio777's legitimate interests, including profiling for responsible gaming monitoring. fio777 will assess whether its compelling legitimate grounds override your objection. |
| Right to Data Portability | Request a machine-readable copy of your Account data and betting history that you provided to fio777, suitable for transfer to another service provider. |
| Right to Withdraw Consent | Withdraw consent for marketing communications at any time via Account settings or by emailing support. Withdrawal does not affect the lawfulness of prior processing. |
fio777 will respond to data rights requests within 30 days of receipt. Where a request is complex or fio777 receives a high volume of requests simultaneously, this period may be extended by up to an additional 60 days, with notice provided to you within the initial 30-day window.
12.1 The fio777 Platform is strictly for adults aged 21 and over. fio777 does not knowingly collect Personal Data from individuals under the age of 21. If you are under 21 years of age, you must not access or use the Platform, create an Account, or provide any Personal Data to fio777.
12.2 If fio777 becomes aware that Personal Data has been collected from a person under 21 — whether through an age-verification failure or any other means — fio777 will promptly suspend the relevant Account, delete the associated data to the extent legally permissible, and notify the affected party.
12.3 If you are a parent or guardian and believe that a minor has registered on the fio777 Platform, please contact us immediately at [email protected] so that we can take immediate action.
21+ Only: Registration on fio777 is restricted to adults aged 21 or older. Attempting to register on behalf of a minor, or allowing a minor to access your Account, constitutes a breach of the fio777 Terms & Conditions and may result in permanent Account suspension.
13.1 fio777 implements a multi-layered approach to data security, combining technical controls, organizational measures, and operational procedures to protect your Personal Data against unauthorized access, disclosure, alteration, or destruction.
13.2 Key security measures in place include:
13.3 Data Breach Response. In the event of a personal data breach that poses a risk to players' rights and freedoms, fio777 will notify affected players without undue delay and, where required by applicable law, notify the relevant supervisory authority within 72 hours of becoming aware of the breach.
Your Role in Security: fio777's technical measures are most effective when combined with strong personal security practices. Use a unique, strong password for your fio777 Account, enable two-factor authentication in your Account settings, and never share your credentials with anyone.
14.1 The fio777 Platform may, from time to time, contain references to or integrations with third-party services such as live game streaming providers and payment gateway landing pages. These third-party services operate under their own privacy policies, which are independent of this Policy.
14.2 fio777 is not responsible for the privacy practices of any third-party services accessed through or in connection with the Platform. We encourage you to review the privacy policies of any third-party services you interact with directly.
14.3 fio777 does not include third-party advertising networks or behavioral advertising trackers on the Platform. Any tracking technologies present on the Platform are operated by fio777 or its contracted service providers solely for the purposes described in this Policy.
15.1 fio777 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or Platform functionality. The date of the most recent revision is displayed at the top of this page.
15.2 Where changes to this Policy are material — meaning they significantly affect your rights or fio777's data processing activities — fio777 will provide advance notice via the email address registered to your Account and via a prominent notice on the Platform, with a minimum of 7 days' notice before the updated Policy takes effect.
15.3 Continued use of the Platform after the effective date of an updated Privacy Policy constitutes your acknowledgment of the revised terms. If you do not agree with the updated Policy, you should cease using the Platform and may request Account closure by contacting support.
16.1 If you have any questions, concerns, or requests regarding this Privacy Policy or fio777's data processing practices, please contact our Data Protection team through the channels below. We are committed to addressing all privacy-related enquiries promptly and transparently.
16.2 For formal data rights requests — including access, rectification, erasure, restriction, portability, or objection — please email [email protected] with the subject line "Data Rights Request — [Your Username]". fio777 will acknowledge receipt within 24 hours and provide a substantive response within 30 days.
16.3 fio777 customer support operates around the clock, seven days a week, with native Indonesian-speaking agents available to assist players across all Indonesian time zones — Western Indonesia Time (WIB, UTC+7), Central Indonesia Time (WITA, UTC+8), and Eastern Indonesia Time (WIT, UTC+9).
This Privacy Policy was last updated on 1 January 2026. By continuing to use the fio777 platform, you acknowledge that you have read and understood this Policy and consent to the data practices described herein.
Your personal data is protected at every step. Ready to explore Indonesia's premier online betting platform? Log in to your Account or browse our full range of games and sports markets.
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